Dear visitors, You will find below the answers to the questions which people often ask the reception staff in Pairi Daiza.
How much does a ticket for admission to Pairi Daiza cost?
Prices are available via the following link.Consult our prices
How much does a Pairi Daiza season pass cost?
Prices are available via the following link.Consult our prices
Are there preferential rates for children?
Entry to the Jardin des Mondes is free for children up to 2 years old. Preferential rates are offered for children aged 3 to 11.Consult our prices
Are there preferential rates for senior citizens?
People aged 60 and over receive preferential rates.Consult our prices
Are there preferential rates for people with reduced mobility?
Yes, people with reduced mobility receive preferential rates. Visitors with a disability must be able to evidence their status with an official document.Consult our prices
Are there preferential rates for teachers?
There is no discount on the admission charge to Pairi Daiza with the Prof Card or the Lerarenkaart (teacher’s card).
Access and Parking
When is the Park open?
Pairi Daiza is open every day from 6 April 2019 to 11 November 2019 and from 14 December 2019 to 5 January 2020.Consult our opening hours
How do I get to Pairi Daiza?
Pairi Daiza is located at the following address: Domaine de Cambron 1, 7940 Brugelette. If you visit us by car and you have GPS, you can encode the address “Le Domaine 1 - 7940 Brugelette” or “Rue de l'Abbaye - 7940 Brugelette”. Access to the Park is signposted.
Can I get to Pairi Daiza by train?
Pairi Daiza is close to Cambron-Casteau train station, on the Ath-Mons line. There is a 900-metre pedestrian path which brings you to the Park. There are no means of transportation between the train station and Pairi Daiza. SNCB offers combined “Train + Admission to Pairi Daiza” excursions.Consult the SNCB website
Is there car parking available?
A chargeable car park is available (8 euros).
Can I visit Pairi Daiza with a camper van?
You are allowed to stay for one night in the Pairi Daiza car park. The parking ticket (8 euros) should then be purchased on the second day of your visit, and this will allow you to exit the car park. There is no access to water or electricity in the car park.
Can I bring my baby with me to Pairi Daiza?
Of course. The Park’s toilets are all equipped with changing tables. And in each of our catering points we make microwaves available to parents.
Is Pairi Daiza accessible for people with reduced mobility?
Yes. Only five places are inaccessible to pushchairs and wheelchairs: the “hanging bridges”, the Giraffe lookout”, the “Cabinet of Dr. Yu”, the “the Craftsman’s House” and the “Crypt”. Wheelchairs are available free of charge at the Pairi Daiza reception office, subject to availability and provided they are reserved at least 3 days before the visit. You can reserve a wheelchair on 0032(0)68250820 or 848 or by emailing email@example.com. A map of the Park specifically for people with reduced mobility is offered free of charge at the entrance to the Park, when tickets are being inspected.
Are bicycles and scooters allowed in Pairi Daiza?
For reasons of safety and in order not to disturb our visitors, bicycles and scooters are not allowed in the Jardin des Mondes.
Are dogs allowed in the Jardin des Mondes?
No. For your safety and the well-being of our animals, dogs and other pets are not allowed. There are no kennels available. If you have a guide dog / assistance dog, it is essential that you contact us no later than 48 hours before your visit on 0032(0)68250820 or 848.
Map of the Park
Is a map of Pairi Daiza available?
Yes. A map is given to visitors free of charge (one per family) when tickets are being inspected at the entrance. This map is also available on our website.Download here the Park Map
Can I get something to eat in Pairi Daiza?
There are various dining options available at Pairi Daiza, for all tastes and budgets. Picnics are allowed in Pairi Daiza. Both covered and uncovered facilities are available to you.Discover our different restaurants
How do I buy entrance tickets for Pairi Daiza?
You can buy your entrance tickets on our website or at the Jardin des Mondes cashier desks on the day of your visit. Visitors who buy their tickets on our website enjoy a preferential rate (a saving of up to 2 euros per ticket). Tickets bought on the internet should be printed out (one A4 page per ticket) or displayed on your smartphone. If you have any problems ordering your tickets online, you can contact our customer services department on 0032(0)68498496 or by email at firstname.lastname@example.org.Buy your tickets online
I have bought an entry ticket. Can I convert it into a season pass?
Yes. You can “convert” your entry ticket (bought online or at the Jardin cashier desks) into a season pass, and you will receive a refund for your day ticket. Conversion of your ticket into a season pass can only be done on the day of your visit, by going to Pairi Daiza's ticket desks. Anyone wanting to obtain a season pass in replacement must go in person to the ticket desk.
How do I buy a Pairi Daiza season pass?
You can buy your season pass on our website or at the Jardin des Mondes cashier desks on the day of your visit. When you renew your season pass your existing card is automatically reactivated when your payment has been accepted. For new subscriptions, the season pass is sent within six business days of your purchase (ten days if the recipient’s address is outside Belgium). If you have any problems confirming your season pass online, you can contact our customer services department on 0032(0)68498496 or by email at email@example.com.Buy your subscriptions online
Do I need a photo for the season pass?
Yes. You will have to upload it yourself when buying via the internet. This has to a personal photo of you, front-on view. At the ticket desk we upload your photo from your identity card or, failing that, we take your photo on the spot.
For how long is the season pass valid?
The season pass is valid for the full 2019 season
- from 6 April 2019 to 11 November 2019 for the Classic season pass
- from 6 April 2019 to 11 November 2019 and from 14 December 2019 to 5 January 2020 for the Gold season pass.
Can I visit Pairi Daiza if I have not yet received my season pass?
When you subscribe to a season pass online, a “provisional ticket” is attached to the confirmation email that you will receive upon acceptance of your payment. It is possible to visit the Jardin des Mondes by presenting this “provisional ticket” (printed on A4 paper or displayed on your smartphone) at the Jardin reception desk.
Can I take out a season ticket for the car park?
A “Parking” subscription is available for the single price of 28 euros. A parking subscription is not linked to a car but to a maximum of two adult subscribers to Pairi Daiza living under the same roof. The parking subscription allows only one entry per day to the Pairi Daiza car park.
What are the advantages of a Pairi Daiza season pass?
The Pairi Daiza season pass allows you to have access to the Jardin in your own time, throughout the entire season. It also offers discounts on the entry charges to partner parks, as well as discounts in our shops. ButtonDiscover the advantages of a subscription
What should I do if I have lost my season pass?
If you have mislaid your season pass, you can go to the Pairi Daiza reception, where a duplicate will be printed for you. You will be asked to pay 3 euros to cover the printing of your second season pass.
Payment methods in the Park
What payment methods are allowed in Pairi Daiza?
We accept euros and the following cards: Visa, Credit Cards, International French Carte Bleue (via Visa), Bancontact/Mister Cash. €200 and €500 notes are only accepted at the Jardin reception.
Are cheques accepted at Pairi Daiza?
Sodexo and Edenred “Sports and Culture” vouchers and French ANCV holiday vouchers are accepted for the purchase of entry tickets or season passes, only at Pairi Daiza cashier desks.
Is there accommodation at Pairi Daiza?
Yes, it is possible to spend the night in Pairi Daiza. Various types of accommodation are available in the Jardin des Mondes.Discover our different accommodations
Lost items and left-luggage storage
What should I do if I have lost a valuable item in Pairi Daiza?
“Lost” items found by the Pairi Daiza teams are kept at the reception desk, where they are available for collection for one month. The Pairi Daiza reception can be contacted on 0032(0)68250848 or via e-mail at firstname.lastname@example.org.
Are there left-luggage facilities available to store bags?
No. Wooden carts are available for hire, costing 5 euros per day. ID will be required.
Hire of wheelchairs
Can I hire a wheelchair?
Wheelchairs are available free of charge at the Pairi Daiza reception office, subject to availability and provided they are reserved at least 3 days before the visit. You can reserve a wheelchair on 0032(0)68250820 or 848 or by emailing email@example.com.
Regulations and Security
Can I take photographs at Pairi Daiza?
Yes. However any photos taken during your visit within the grounds of Pairi Daiza must only be used within the immediate family circle. Pairi Daiza is a private domain, and any commercial or professional use of photos taken in Pairi Daiza must be subject to prior written request and approval. Selfie sticks are not allowed.Read our internal regulations
Can I take my wedding photos in Pairi Daiza?
Yes. Pairi Daiza offers free admission for newlyweds (in their wedding clothes) to the Jardin des Mondes along with a maximum of three companions, for up to two hours maximum. These photo sessions must be arranged to take place after 2 p.m., and must be booked at our reception desk. Information: by phone on 0032(0)68250820 or 848 or by emailing firstname.lastname@example.org. People who have a season pass cannot use it for the purposes of wedding photos.
Are security checks carried out at the entrance to Pairi Daiza?
Yes. For security reasons, Pairi Daiza reserves the right to inspect, either visually or using specific equipment (e.g. metal detectors), clothing and personal effects at the entrance to the Jardin and within the grounds of the Park. In particular, it is forbidden to bring into Pairi Daiza any illegal substances, dangerous substances, alcoholic beverages, glass bottles, dangerous objects (including any type of offensive weapon, of whatever category) and any type of object or toy which may resemble a firearm, which might endanger the safety of visitors.Read our internal regulations
Collection of exotic pets
Can Pairi Daiza take charge of my pet?
The non-profit organisation Carapace, which specialises in looking after reptiles, has a centre in Pairi Daiza. You can leave your reptiles there. In order to do this you should go to the Pairi Daiza reception from Monday to Friday between 10 a.m. and 6 p.m. (from 6 April 2019 to 11 November 2019 and from 14 December 2019 to 5 January 2020). An amount of 15 euros will be required for each reptile left. We will keep the container which you were using to carry your pet. For reptiles other than turtles, we invite you to contact the non-profit organisation Carapace in the first instance, via the email address email@example.com. Pairi Daiza can only accept reptiles, and no other animals.
Jobs and Internships
How can I apply to work for Pairi Daiza's teams?
We offer new job opportunities on a regular basis. These can be viewed on our website.Discover our job offers