Frequently Asked Questions - resort

The answers to the questions you ask yourself about your stay

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GENERAL

Go to the website resort.pairidaiza.eu to book online. Select the type of accommodation you want, and check availability.

RESORT POUR LE GRAND PUBLIC

 

To find out about our advantages for groups and companies**, we invite you to contact us:

  • from ** Monday to Friday** (including public holidays), from 9.00 to 13.30 and from 14.30 to 17.00: on +32 (0) 68 250 850.
  • or by e-mail: [email protected]

** For RESORT bookings of a group of at least 20 paying persons, all ages combined, a discount of 10% is granted for a weekend booking (from Saturday to Sunday included), and 15% during the week (excluding options and summer holidays in July and August). Offer cannot be combined with other promotions. For group reservations, please contact us from Monday to Friday from 9.00 to 12.30 and from 13.30 to 17.00 on +32 (0) 68 250 850, or by e-mail: [email protected].

In order to know our advantages for companies, we invite you to contact us by e-mail at the following address: [email protected]

RÉSERVATION B2B PAR E-MAIL

 

Our prices vary according to the period chosen, the type of accommodation and the number of people.

To view the rates just go to resort.pairidaiza.eu

Follow the sign for “Hotel” when you arrive in the vicinity of the Pairi Daiza Park. From the private car park, follow the directions guiding you to the reception. You should go to the Resort reception with your luggage.

For your own comfort, bed linen and towels are provided by the Pairi Daiza Resort. When you arrive at your accommodation, the beds will be made and bath towels will be put in your room for the right number of people: a large towel, a small towel and a face towel per person and the required number of bath mats. We also provide soap, shampoo and a range of care products.

Our teams will be available to welcome you from 08:30 am.

Your room will be ready for you from 15:00h. However before then you can use the time to enjoy a visit to the Park, without having to worry about your luggage.

If you arrive late and after the park’s closing time, please contact us on +32(0)493 27 48 33. Access to the Resort is available 24 hours a day.

The room must be vacated by 11:00 a.m. on the day of departure.

ORGANISATION

Yes, the evening meal (drinks not included – water available) and breakfast are included. Breakfast is included and is served from 7.00am to 9.30am.

For the evening meal, if you are staying in “The Last Frontier”, you can choose between :

  • The Octopus: The evening meal at the Octopus is a 3-course buffet menu. Our wide range of starters, main courses and desserts will delight young and old (arriving between 6pm and 8.30pm). L’Octopus’s all-you-can-eat buffet can be adapted to suit your schedule, so you can enjoy a quick meal or a more relaxed one.
  • Le Mökki: The evening meal at Le Mökki is served at the table. Mise en bouche, starter, main course and dessert for adults and a small buffet for children. You should arrive between 6pm and 8.30pm. For table service at the Mökki, allow 1h30 at the table.

If you are staying in “The Land of Cold”, you can choose between :

  • L’Izba: The evening menu at L’Izba is a 3-course buffet menu. Our wide range of starters, main courses and desserts will delight young and old (arrival between 6pm and 8.30pm). L’Izba’s all-you-can-eat buffet can be adapted to suit your schedule, so you can enjoy a quick meal or a more relaxed one.
  • Le Mökki: The evening meal at Le Mökki is served at the table. Mise en bouche, starter, main course and dessert for adults and a small buffet for children. You should arrive between 6pm and 8.30pm. For the table service formula at Le Mökki, allow 1h30 at the table.

The Pairi Daiza Park opens its doors to the general public from 10:00 in the morning. Preferential access to the entire Park is offered to Resort residents from 09:00 (using the provided access bracelet).

A left-luggage storage facility is available for our customers. Assistance will be provided with luggage from the reception and also from the accommodation on the day of departure. Customers should not have to worry about being inconvenienced by luggage during their visit to the Park. They will be taken care of from the accommodation to the teepees on the day of departure. Please note that only closed luggage will be accepted.

Facilities

All of the Resort’s accommodation facilities are an integral part of the Pairi Daiza park. Your accommodation is right in the heart of the park and very close to the animals and gardens of Pairi Daiza.

No, the Full Moon lodges and Native House are equipped with sheets and duvets and also have a stand-alone heating system

Yes, a range of the necessary facilities is available (bed, bath, pram, potty, high chair), upon request at Pairi Daiza RESORT reception.

Yes. You also have a landline telephone which you can use to contact the RESORT reception at any time.

Yes, Wi-Fi connections are available throughout the entire Park and in the accommodation, free of charge

The RESORT area is non-smoking. Smoking areas are available outside.

SURVEILLANCE

The RESORT car park is parking 3. It is located at the entrance to the Pairi Daiza park and has a security barrier.

Yes, the Park as a whole and more specifically The Last Frontier and The Land of the Cold worlds are monitored by guards and night surveillance cameras.

In cases of emergencies (health problem, malfunction of an accommodation facility) you can contact our reception 24 hours a day or by pressing the RECEPTION key on the phone in your accommodation.

For Resort residents evening and night-time access is permitted in The Last Frontier and The Land of Cold Worlds while respecting the tranquility of the residents. The rest of the Pairi Daiza Park is not accessible after the park has been closed to the general public.

Yes, it is possible to leave the Park in the evening. Access to the world, entrance and exit, is available for Resort residents 24/7 through the reception.

ANIMALS

As in nature, animals will follow their rhythm of life and their daily cycle. It is normal that at certain times of the day, at certain times, they choose to hide from visitors.

No, pets are not allowed in the accommodation, or anywhere in the park.

Member

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