Dear visitors, Dear hotel guests, Dear friends of Pairi Daiza,

To prevent the further spread of the Covid-19 virus, the Belgian government decided on Friday, October 30 that all animal parks in Belgium must close their doors. Unfortunately, Pairi Daiza cannot welcome you for a visit or overnight stay between Monday November 2 and Wednesday November 11. Pairi Daiza will reopen its doors on 14 December.

What do you do now if you have bought a ticket for a visit between November 2 and November 11? Or when you have booked an overnight stay? Or when you registered for the "caregiver for a day" activity? we answer all your questions below ...

1. I bought dated tickets for a visit to Pairi Daiza between November 2 and November 11. What should I do?

The validity of your tickets (entrance tickets and / or parking tickets) will be extended. This way, you can visit Pairi Daiza whenever you wish, between December 14, 2020 and January 3, 2021 or between February 13, 2021 and March 19, 2021. This extension of your tickets will happen automaticly, you do not have to do anything yourself. Attention: do not throw away your purchased tickets (that expire on November 11)! It is these tickets that will give you access to Pairi Daiza. You will have to present these tickets (as well as the tickets for children under 3 years old) to our staff on the day of your visit to the park.

2. I booked an Animal Adventure in Pairi Daiza between November 2 and November 11. What should I do?

We will contact you before November 30 to schedule your activity for a later date (subject to availability).

3. I booked the "caregiver for a day" activity between November 2 and November 11. What should I do?

We will contact you before November 30 to schedule your activity for a later date (subject to availability).

4. I have a "Wallonia Tourism Pass" and I planned to spend it on a visit to Pairi Daiza before November 11. What should I do?

The validity date of the "Wallonia Tourism Pass", which were distributed at the beginning of October, has been extended to December 31. You can still use it to visit Pairi daiza between December 14 and December 31, 2020.

5. I have undated tickets for Pairi Daiza, which I bought at an company outside Pairi Daiza (CE, Auchan,…), and I wanted to visit the park during Halloween. What should I do?

These tickets remain valid during the Holidays (from 12/14/2020 to 03/01/2020) and during the spring break (13/02/2021 to 19/03/2021). Using the unique code on your undated ticket, you can book a visit to Pairi Daiza via our website during these periods.

6.I booked a stay at Pairi Daiza between November 2 and November 10. What should I do?

We will contact you shortly and will find a new date for your stay (subject to availability). The Pairi Daiza resort proposes you to move your stay free of charge by means of a voucher that you will receive. This voucher is valid for 12 months.